Kenya Civil Aviation Authority has established, implemented, maintains and continually improves its quality management system, including the processes needed and their interactions, in accordance with the requirements of ISO 9001:2015. The processes identified for the quality management system and their application throughout the organization have been documented in a manner that determines the sequence and interaction of these processes. These processes are summarized in the flow charts accessible via the links below.
- Procurement of Goods Services and Works
 - Recruitment and selection Flowchart
 - Terrain and Obstacle Data
 - NOTAM/SNOWTAM Processes
 - Legal Advise
 - Instrument and Visual Flight Procedure Design
 - Imprest Management
 - Flight Plan
 - ATS Occurence Investigation
 - ATS Procedure
 - Corporate Advertisement
 - Corporate Planning
 - Corporate Publications
 - Corporate Scheduled Events
 - Corporate Scheduled Information Dissemination
 - Corporate Sponsorship
 - CSI
 - CSR
 - SAR Mission Coordination
 - Aircraft Interchange Agreement Approvals Request
 - Aircraft Lease Agreement Approvals Request
 - Aircraft Sub Charter Operations
 - Airline Code Share Request and Approvals
 - Airline Financial Data Collection and Analysis
 - Airline Franchise Approvals
 - Airline Operational Data Collection and Analysis
 - Airline Schedule Approval
 - Ammendment of TGMs and Regulations
 - AOC Certification Phase
 - AOC Check Pilot Approval Designated Cabin Crew or Instructor and CheckPilot Issuance And Renewal
 - AOC General requests and letter of no objection
 - AOC Pre-Application Phase 1
 - AOC Formal Application Phase 2
 - AOC Document Evaluation Phase 3
 - AOC Demonstration and Inspection-Phase 4
 - AOC Surveillance
 - Application and Issuance for Air Service Licence
 - Application for temporary Air Service Licence
 - ASSR Library and Archives
 - AVSEC Operator Certification - Formal Application
 - AVSEC Operator Certification - Certification Phase
 - AVSEC Operator Certification - Demonstration and Inspection
 - AVSEC Operator Certification - Documents Evaluation
 - Civil Aviation Inspector Training and Qualification
 - Establishment and Monitoring of State Safety Performance Measurement
 - AVSEC Personnel Certification Procedure
 - Aviation Security Enforcement Procedure
 - Management of AVSEC State Letters
 - Foreign Airlines Operating Authorizations
 - Issuance of Exemptions
 - Issuance of Flight Crew Licence
 - Liaison and coordination with international agencies
 - Resolution of Safety Issues
 - Short Term Adhoc Permits Application Approvals
 - Surveillance obligation Air Transport
 - Surveillance of Aviaiton Safety
 - Surveillance of ANSP
 - Certification of ANSP
 - Voluntary Reporting of Safety Incidences